Health consultant
The following information is important and you are obliged, as an employee of the Health Group, to follow it. Please keep yourself updated here, as the information is updated regularly.
Image/attitude in companies
" HG is a service company and you are our public face - Represent HG as if it were your own
" Meet customers at eye level and where they are - Expect and embrace diversity in the people you meet
" Understanding and empathy is the way to change - Give customers a good experience
" Be positive and welcoming all day - Every customer deserves to be treated well
" Professionalism and professionalism is the mantra of the Health Group - You have been selected on this basis
" You must always wear a Health Group t-shirt. If you do not have a t-shirt, please come by the office at Kongevejen 377, 2840 Holte and pick one up.
Security of personal data (GDPR)
" Always log off your computer when you leave the room
" Never leave notes/personal information when you leave the room - not even in the bin
" Never save/remember passwords on your computer
" Record only absolutely necessary information in the record or in the notes field
" All employees have the right to access their data, the right to erasure and the right to rectify their records
" If you know or suspect that data may have been leaked or our IT system hacked, you are obliged to contact Health Group immediately
" The General Data Protection Regulation (GDPR) requires Health Group to secure customers' personal data by having appropriate organizational and technical measures in place. These measures must protect the customer against three things:
- Unauthorized use of the company's personal data. Personal data is not for unauthorized persons.
- Unlawful processing of the company's personal data.
- Accidental loss, destruction or damage of the company's personal data.
As an employee of Health Group, you may ONLY access customers' personal data that you have a direct connection to. This means, among other things, that you may not search for an employee inside the portal, or open a data set even if it is in a customer folder, without a legitimate purpose.
By signing this form, you confirm that you will only access customers' personal data for a legitimate purpose.
Setting aside or exchanging shifts
You have to set aside or swap your shifts among yourselves. The Facebook page has been created for this purpose. You cannot communicate with HG on Facebook. When swapping shifts, send an email or SMS to Signe or David, stating the following:
Company Date and time Replacement
Health Group understands that there may be an emergency situation where the above is not possible. In these cases, please contact David or Signe.
Suggestions for improvement
Suggestions for improvement are not just welcome, but an obligation. We are always trying to improve, and your good ideas are crucial to our high level of customer satisfaction.
Dropbox
The training folder, templates, procedures, ISO standards and brochures can be found in Dropbox. Log in with info@healthgroup.dk. Your manager will give you the code. Click on "Health Group" and find the folder named PSP.
When you start in the Health Group
The Payroll Office needs you to fill in the form below as soon as possible, otherwise we will not be able to pay your salary or approve your invoice.
INFORMATION TO THE PAYROLL OFFICE
Reporting of payroll
SELF-EMPLOYED (WITH OWN VAT NUMBER)
When you stop in HG
Please return the t-shirt and access card for cooperating companies to Kongevejen 377, 2840 Holte, within 2 weeks after the end of the cooperation.